I am out of the country for six months of the year and would like to switch my sister to the first emergency contact that you would call for my mother’s medical alarm instead of myself. How would I go about doing this? Betty Macon, GA Hi Betty, You can easily change/add/delete/edit your emergency contacts [Read More...]
Ask Jeff Questions Answered
My mother lives in a rural area of Virginia and she only has a rotary phone in her home. Will your medical alert system work for her? Janice Washington, D.C. Hi Janice, Yes, our system works with both rotary and touch tone phones. Please tell us what type of phone system you have when you [Read More...]
I just ordered your senior medical alert for my mother. How long will it take to arrive? Lacy Salt Lake City, UT Hi Stacy, Depending on when you order, we usually ship the medical alarm out the day you order priority mail with the USPS. It takes 2-3 days to arrive. I hope this helps, [Read More...]
I just purchased your personal medical alarm for my mother. She has a very soft voice and has hearing difficulties. Where is the best place to put the speaker box in the home? Laura Seattle, WA Our medical alarm covers approximately 3000 square feet inside a home. It has a high sensitive microphone and extra [Read More...]
I see that your monthly price is only $24.95 a month for your medical alarm if I pay quarterly, but are there any other fees? Laura Dallas, Texas We have no other fees of any kind. No activation, postage, setup or installation fees. The low monthly charge is all you’ll pay. I hope this helps, [Read More...]
My aunt lives alone, and falls quite frequently. We want to get her a medical alert system of some kind. Our main question is what is the range your system offers. She likes to go outside and walk around with her dog. Karen Rochester, NY It has a range of approximately 3000 square feet inside [Read More...]
I’d like to get my mother a Medical Alert System. My Mother has a Pacemaker below her neck because of an Atrial Fib Heart Condition. I have been told that nothing magnetic should be less than 3.5 to 4 feet away from her. Would having a Pendant for a medical alert system around her neck [Read More...]