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Customer Reviews

"I'd like to take a moment to commend one of your employees, Casey… Casey was very patient and took me through step by step of what to plug in where… My mother is 89 and lives alone. Your service is vital to her staying in her home with some level of independence.

Casey is an example of a caring, knowledgeable and patient customer service representative. He portrayed your company in a very positive manner. I hope you are proud to employ (and reward) such a wonderful person."

Sincerely,
Jeannine L.

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Jeff Miller talks about the American Senior Safety Agency
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Listed in *AARP®'s
"My Generation" Magazine
as a resource for
Personal Alarms in 2002.

We are so proud to have been listed in
*AARP publications. [Read More]

The best elderly alarm for a senior is one that connects to a caring company

by Jeff Miller

in Caregiving Issues

I’m often asked who is the best elderly alarm company for a senior mom or dad. My best advice to a noble caregiver is to read all the brochures and listen to what the particular company they are calling says. The good elderly alarm companies don’t try to push an alarm on you, they take time and answer your questions, and they surely don’t speak poorly of others. You know, there is no reason to speak poorly of the bad companies, any one with half a brain and quickly tell who is the slick salesman and who is a caring businessman or woman. Certainly all of us would like your business, but only the best companies don’t mind directing you elsewhere if that were a better solution for you.

I’m often asked why are we so inexpensive compared to other elderly alarm systems, it’s simple, we have many clients we care about, taking more money than a senior can afford is poor form. We don’t need more clients; however, we do appreciate everyone’s business that chooses our elderly alarm. Take your time to think about your decision. We are considered the most affordable elderly alarm of all the eight or so larger companies in the industry. I strive to hire good caring people, not salesmen. No one here is on commission, they receive more money from me when they receive more of the lovely letters of thanks from their happy customers. We all pass the thank you letters around and smile at our good fortune. Our employees have been here a long time. You may speak to Noah (a comedian at heart), Lisa (our early morning person and a special needs elementary school teacher, and a great mom) Roni (who has an MS in hearing impairment and who amazingly remembers everyone of our customers), Kenny (our in house classically trained chef and cameraman), Casey (a producer at heart who has made several films), and others that you will enjoy getting to know yourself.

We care.

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