Personal Alarm Systems for Seniors Save Lives

A lot of people who call us to inquire about our senior emergency button ask what makes us different than the other companies. What you will universally hear our representatives respond with is Customer Service! We know that by providing great customer service (along with excellent monitoring) we are enabling our personal alarm systems customers to get the help they need to better protect themselves. At some time during your service you may have reconnected your system only to test it and realize that you plugged it in wrong. Even if you are not so technologically minded, we'll be happy to walk you through the process over the phone. We will take all the time you need, because we care! Our senior emergency button service is different because we care more about having the happiest of customers than we care about having as many sales as possible. Our customers know they can call in at any moment and reach a smiling customer service representative rather than a salesperson. So choose a personal alarm systems company that cares about you, not about the sale!

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Sometimes our seniors spend way too much energy thinking about where to place their personal alarm systems inside the home.  In the bathroom in case they fall in the shower? In the bedroom? The kitchen? Where is the best place for personal alarm systems?

Personal alarm systems work best at a centralized location inside the home. The range of the unit is approximately 3000 square feet. When you plug in your unit, you can immediately do a distance test with our operator and walk through each area of the home to test the range. And remember, even if we can’t make a voice connection with you, as long as we pick up the signal when you press the button, help will be on the way.

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I'm happy that you and your mother are in agreement about getting a help button. But what now? Now it's time to get her information ready for ordering the personal alarm systems. Most of the information that you need is simple. You probably already know her address, telephone number and a lot of the other information that we will ask. The two parts that sometimes throw people for a loop are: 1. We will ask for her type of phone service. Knowing the company's name and whether it is a standard landline or a cable package is very helpful! 2. We can take your list of emergency contacts when you order. If you don't have these contacts ready, you can also do it at a later date. Ordering mom's help button is easy. You can do it online, over the phone, or even by filling out the form that we send with your brochure. Sometimes it easiest to order these personal alarm systems over the phone. That way one of our helpful representatives can help you quickly through the process!

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I'm happy that you and your mother are in agreement about getting a help button. But what now? Now it's time to get her information ready for ordering the personal alarm systems. Most of the information that you need is simple. You probably already know her address, telephone number and a lot of the other information that we will ask. The two parts that sometimes throw people for a loop are: 1. We will ask for her type of phone service. Knowing the company's name and whether it is a standard landline or a cable package is very helpful! 2. We can take your list of emergency contacts when you order. If you don't have these contacts ready, you can also do it at a later date. Ordering mom's help button is easy. You can do it online, over the phone, or even by filling out the form that we send with your brochure. Sometimes it easiest to order these personal alarm systems over the phone. That way one of our helpful representatives can help you quickly through the process!

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When mom's senior emergency button is delivered and you plug it in, it's important to test the range of the system. The personal alarm systems range is slightly different in different homes. Testing that range helps to make sure that mom is able to get help where ever she needs, and helps her be better prepared in the case of an emergency. There are two tests to perform: the walk around test and the pendant distance test. The walk around test will allow you to see the personal alarm systems speaker range in your home. The pendant distance test is for testing your senior emergency button immediately outside your home. Our speaker box is designed to work well in up to a 3500 sq ft home and your senior emergency button has a range of around 400 ft away from where the speaker box is located in your home. Between these two ranges, both the entire inside of your home and the surrounding yard will be covered!

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