
To make sure that their senior medical alert is plugged in and working at all times, we have our customers test their system once a month. Now, you can do this test whenever you like. It can be whatever day of the month works best for you, and you can test at any time - day or night. While you don't need to test your medical alert on any sort of schedule, we find that it is easiest to remember if you mark this on your calendar. All you will need to do is press your senior medical alert button. When an operator speaks to you just tell them that you are testing. Testing your medical alert will only take a minute or two out of your day, and it is very important for your safety. So don't forget!
[Read More...]It's that season again :) … Just about everyone is scrambling to find the perfect gifts for their family. But before you buy a medical alert for your mom, talk to her about the idea. I know it may give away some surprise, but it is an important step towards making sure that she will use it properly. When someone is left out of a decision that effects them directly, they can often feel disconnected from the idea. The proper use of a medical alert involves your mom wearing the help button daily. If she feels like the medical alert was forced on her it will be incredibly easy for her to simply not wear her help button, or not wear it all the time. So talk to your mom. Have an honest discussion about your concerns and her hesitation (if she has any). I hope your mom grows to wear her help button with a lot of pride!
[Read More...]It is undeniable: Customer service is the most important part of a great medical alert service. The equipment from company to company is very similar and everyone's equipment works fine. The biggest difference you will experience is how you and your loved ones are treated. We work everyday to make our medical alert service the best that it can be. So much of this is just treating our customers the way we would like ourselves or our family to be treated. We know that you can't tell the quality of service that we provide based on reading this - but know that we will strive to prove it to you over the many years that you are our customer! During your search it is important to call any medical alert company that you are interested in. This is the best way to get a good feel for who works there and how they operate. So give us a call! We'd be glad to chat with you…
[Read More...]No matter who you are and how old you are, safety is a great New Year's Resolution! Especially for seniors and their families, the New Year is a good time to think about to keep yourself or your loved one safer in 2013. Your family and friends want you to be around for many years to come. And they want you to continue to live a happy and healthy life! Medical alert services are a great way for seniors in need to continue to live in the home that they love. It is not about taking away your independence, its about keeping your independence for much longer than otherwise possible! And by getting help quickly during an emergency, you'll stay in good health much longer! So a medical alert is a win-win for all seniors… As long as you are getting ahead of a problem, you are in great shape in my opinion! So start out 2013 by seeing how you can better protect yourself! Call any company that you are interested in ordering from, and do some research. It's easy to find a great medical alert for your situation with just a little effort! [Read More...]
With any senior medical alert company that you are looking into you will need to have a home telephone service to have service. This is because your medical alert plugs into the phone jack on your wall and uses your phone service to connect you to our monitoring center in an emergency. As you know, home telephone services (cable packages, DSL, or a normal landline) are more reliable than cell phone service. Cell phones are known for sometimes not having a signal, getting bad reception, and even dropping calls. Ultimately, you don't want the senior medical alert that you use in an emergency to be hooked into an unreliable service. If you don't have a home phone, you can add a phone service to your cable package or add a simple landline at a reasonable price!
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