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Medical Alert Issues

Medical alert buttons are all about customer service!

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Since most medical alert equipment and technology is really similar from company to company, the most important aspect of any medical alert service is customer service… When you are searching for medical alert buttons for your loved one, make sure you find a company that has excellent employees - These are happy helpful people rather than salespeople. Also check and see what sort of hours each company's customer service office has. You can call us 24 hours a day! We even have someone on call late at night to help you if you have any questions or need help with your medical alert.

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Medical alert customers in New York are thankful for less snow

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A lot of our medical alert customers in the state of New York and elsewhere on the East Coast are thankful for less snow this year. Less snow means safer conditions for so many seniors! Every year slips on icy driveways and just living in cold conditions can be a strain on the senior population. Even without the regular heavy snow, seniors should consider getting a medical alert for their home. You never know when an emergency or fall will happen, so it's just smart to get on top of it earlier… In the meantime, enjoy the warm weather New York!

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A good medical alert & fall alert resource for your search...

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We are always searching for good resources to share with people who visit our site. I understand that looking for a medical alert can be a tall order sometimes. There are a lot of fall alert companies out there and a lot of information to review. Today I ran across this excellent site: FallAlert.org. They provide a clear and honest picture of the medical alert industry, some simple tips for your search, and they even recommend a few companies. We were a bit surprised and happy to have see our site mentioned :) … So take a moment to read some of this excellent fall alert resource. It'll definitely help you focus your medical alert search. Good luck!

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Choosing a medical alert necklace or wristband

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When you order our system you get your choice between the medical alert necklace and the wristband. Now, most of our customers already have a preference and would be more comfortable wearing one or the other with their medical alert system. If you don't have a preference here are a few things to think about: Do you wear necklaces or a watch already? Perhaps you are already comfortable wearing something around you neck. You might choose the medical alert necklace then. Or maybe you feel like the necklace button would get in the way of the other necklaces you wear. The wristband may be for you. Ultimately it is your choice! Whatever you are more comfortable wearing everyday is the best choice for your medical alert.

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Does the Medical Alert always call 911?

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My father does fall a lot in his home, which is the main reason we want to get him a medical alert, but most of the time he just needs a neighbor or relative to come by and help him up. Is there a way we can have someone called first instead of 911 if it's not serious?

Janice
Dickinson, North Dakota

Hi Janice,

If your father presses the help button on the medical alert and requests to our operator that we call an emergency contact instead of 911 because it's not serious, we can definitely do that. We would only dispatch 911 if we don't get a response or he says it's more serious.

I hope this helps,

Noah [Read More...]

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