Medical Alert, Medical Alarms from American Senior Safety Agency


How do Medical Alarms work? Explains Medical Alarm Systems	Medical Alarm Issues Guide A good read about alarm issues.

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Service Center
Our Customer Service Center is designed to solve your medical alert system service issues, check your account balance, make payments, and submit any changes to your instructions for the monitoring center. If you feel you need more assistance, call us at 1-888-473-2800 or use our Online Chat to talk to a live operator for a quick response to your question.

Lockbox Instructions
The lockbox operates on a system of two combinations. One combination opens the shackle and the second combination opens the sliding key storage door.

1. Open your KEYDOOR first by lining up your key door numbers on the dial.

2. Using your thumb slide the key door open located on the right hand side of the lockbox, and place your key inside and close the door.

3. Open the SHACKLE by lining up your shackle number on the dial and pull open.

4. Lock the shackle around something secure so the lockbox can't be removed.

5. Be sure to change the numbers on the dial so your lockbox will stay closed and locked.

Your lockbox will already be set up with a shackle and key door combination when you receive it from Get Help Now.
( The 4 digit account number for our service is set to be the key door combination unless stated otherwise )

Call us 1-888-473-2800