Listed in *AARP® The Magazine Online Caregivers Resource Guide in 2003 as a resource for Personal Alarms
Listed in *AARP®'s "My Generation" Magazine in 2002 as a resource for Personal Alarms
Choosing a good Medical Alarm company can be difficult.
Take the time to read everyone's brochure and make an intelligent decision.
Take the time to read everyone's brochure and make an intelligent decision.
Customer Service Center
Our Customer Service Center is designed to solve your medical alert system service issues. If you feel you need more assistance, call us at 1-888-473-2800 or use our Online Chat to talk to a live operator for a quick response to your question.
Choose the help you need below
Testing the alarm system
*Before testing* Make sure all connections are properly connected. Make sure that the phone cord labeled line is going directly into the phone jack in the wall. Click this link for more information on Plugging in the system.
Press the button around your neck, or on your wrist, to activate the speaker box.
- First you will hear a long tone for approximately 7 seconds:
- Followed by 20 to 40 seconds of silence
- Next, you will hear the speaker box begin to chirp...this indicates that our medical alarm monitoring center is verifying the signal from your speaker box.
- Then, you will hear our operator ask if you need help. Just tell them that you are testing.