I have a daughter who is physically handicapped and lives alone.  She is not a senior but I think could benefit from having an alarm in case of an emergency.  Could she use your system?

Rachel
Bozeman, Montana

Hi Rachel,

Absolutely. Our medical alert system can be used by anyone who could benefit from the service and we have users of all ages. It can be great piece of mind for you and your daughter.

I hope this helps,

Noah

Many senior citizens may be suffering from Parkinsons, Alzheimer’s or other debilitating diseases. These conditions can make it hard for them to continue to live independently because they could be at a real risk for serious injury or even death if they should fall.

A medical alarm system can truly be a lifesaver for a senior who wants to keep that independence. With the medical alarm, a senior can simply wear a waterproof necklace or wristband with a help button. If they should ever have an emergency of any kind, all they would need to do is press the button and help would be on the way.

It can be difficult to get older, but you don’t need to lose your independence.

My mother lives near me in New York half the year but lives in a condo in Florida for the other half. Can we use your medical alert at both locations? If so, are there any additional charges?

Ann
Valley Stream, NY

Hello Ann,

Absolutely! We’re a national company and service every state in the country. All you’d have to do is unplug the box in New York, plug it in when she arrives in Florida and give us a call to inform us of the new location. It’s that simple!

There are no additional charges, no matter how many times you move the unit.

I hope this helps,

Noah

Cerebral Palsy is a condition that causes physical disabilities in human development, mainly in body movement. Symptoms can be mild or severe and can involve one side of the body or both.

Currently there is no known cure, but various forms of therapy can help with a person to live easier. For those living home independently, a medical alert system can be a valuable savior in case of an emergency.

Even simple yoga stretches sitting in a chair would be considered a yoga practice for seniors. I often see groups of seniors at the beach sitting in chairs stretching.

They look so happy that I know it has to be doing good for them.

Personally, my yogini is Leeann Carey of Planet Yoga fame.

I call her mama or mother earth because she is the most grounded woman I have ever met.

Parkinson’s disease is a degenerative chronic condition of the central nervous system that generally affects people over the age of 60. It affects motor skills, speech and other functions.

Parkinson’s is not considered a fatal disease although in the late stages, many serious complications can occur such as choking, pneumonia and falls.

If you or your loved one suffers from Parkinson’s, having a medical alarm system is a good idea. In case of an emergency, all you would need to do is press the button and help would be on the way.

It may just save your life.

The elderly fall and those that don’t have a help button to get immediate attention lose confidence rapidly. They often become afraid to stay home alone with confidence.

Make sure you get your loved one a help button when they need it most, when they are alone and can’t reach the phone for help.

I need to find an alert system for my mother who is legally blind and who can’t dial a phone number. Would your system work for her?

Mary
Belle, Missouri

Hi Mary,

Our medical alert system will definitely work for your mother. If she needed help, all she’d have to do is press her help button and one of our operators would come over the speaker box and be able to talk back and forth with her, no matter where she is in the home, without her having to get up, move or touch the phone.

She could ask for us to call you or anyone else or, if it’s more serious or if we don’t get a response from her, we’d immediately contact the local paramedics. She would always be protected wearing our medical alert.

I hope this helps,

Noah

As we head to the start of summer, now is a good time to help your loved ones who are elderly and live alone with fall prevention. One third of Americans over the age of 65 fall every year and falls are the leading cause of injury and/or death in adults of that age. There are simple things you can do to help prevent your loved ones from a fall.

These include a regular exercise program, making the home safer by eliminating any hazards that might cause a fall, having your doctor review your medications and having your vision checked.

Of course no matter how hard you prepare, sometimes a fall can’t be prevented. In those instances, a medical alarm system can protect a senior and get them the help they need.

My mom only speaks Russian. Could she still use your senior alarm?

Maria
Las Vegas, NV

Hi Maria,

We have many customers all across the country who don’t speak English or can’t speak at all. With our system your mom would always be protected, all she needs to do is press the help button and we’d be able to quickly send help and contact you as well, even if we can’t hear or understand her.

She’d always be protected!

I hope this helps,

Noah

Osteoporosis is a condition where bones become less resistant to stress and can break more easily. It is caused by hormonal changes, calcium and vitamin D deficiency, and a decrease in physical activity. Osteoporosis is the main cause of fractures in seniors, especially among women.

Seniors who suffer from Osteoporosis are more prone to falls and serious injuries that can occur from fractures from a fall.

Having a senior medical alert can give someone with Osteoporosis and their family the piece of mind that even if they fall, help can be on the way.

Mother love is the fuel that enables a normal human being to do the impossible.
-Marion C. Garretty, quoted in A Little Spoonful of Chicken Soup for the Mother’s Soul

As we head towards Mothers Day this weekend, I want to take a moment to wish each and every mother, grandmother and great grandmother a happy Mothers Day from the team here at the American Senior Safety Agency.

It is truly a privilege to help protect so many incredible mothers all across the country!

At least one third of all elderly falls involve some type of hazard in their home.   There are many other factors that can contribute to a fall, including Osteoporosis, lack of activity, vision issues and medications.

There are, of course, many steps you can take for fall prevention in the home.   These include a good diet, regular activity and exercise, doctor checkups, and securing any hazards in the home.

But no matter what steps you take, sometimes a fall cannot be prevented.  It’s in these cases that having an elderly medical alert can help save your life.  At the simple press of a help button, an individual can get the help they need.

Growing older can be difficult.  But it doesn’t have to stop you from having piece of mind and living independently.

Will your senior alert work when my mom is away from the home and doing errands nearby in town?

Rachel
Danville, CA

The medical alarm is designed for a senior who is living at home independently and works in and around the home. It will work within approximately 3000 square feet inside the home and up to 400 feet outside the home.

When your mother is outside of her home area doing errands, I’m assuming there will be people who could call for help in the event of an emergency. You could also have her carry a cell phone.

I hope this helps,

Noah

According to the American Diabetes Association, around 18% of Americans 60 and older have diabetes. An estimated 50% of all diabetes happens in those aged 55 and older. The risk of developing type 2 diabetes also increases as someone gets older.

The elderly face the toughest challenges when it comes to diabetes. They are more likely to have retinopathy, hypertension and kidney problems.

Many seniors live isolated and alone and risk going into diabetic shock or other complications where they wouldn’t be able to reach a phone and call for help.

Having a medical alarm system gives a senior with diabetes the piece of the mind they, and their family, needs to let them live without worrying about not being able to get help in an emergency.

Just to let you know, we were very pleased with the medical alarm service. It did give her the security she needed and I was able to go to work without worries. I would gladly recommend your service to anyone.

We did get to see how fast a response we would get once. Your service called to have my mother test the equipment after they noticed we had several power outages. I thought Mother understood how to use it, but apparently not. The person who phoned told her that she would be called as a test and just when she answered the phone to say “test”. She got it into her head that she could talk to the “button” on her neck chain. So, instead of answering the phone, she talked to the necklace. Probably telling it all sort of things about her day.

When the call was not answered you folks became concerned and began calling the contacts on the list. I was away in Oxford for a doctor’s appointment with no cell phone. My husband was at work and away from both desk and cell phone. My neighbor had gone to Oxford with me. After three strikes, Get Help Now, called the local sheriff. I think he arrived within 5 minutes of the initial start.

We were pleased to see how fast help could arrive and Mother thought the whole thing was wonderfully funny.

Thanks for your help.

Fonda
Charleston, MS

My mother is stressed out about hitting her button without meaning to. I’m worried that she may not press it in a life saving situation if she is so worried about this. What should I tell her to do if she accidentally presses her Alert Button?

Regina
Dallas, TX

Hi Regina,

Let your mother know that the best thing to do if she accidentally presses her Alert Button is to wait for one of our operators to come over the speaker box and talk to them. At that point, she will be able to tell them that she didn’t press the button on purpose. It’s as simple as that!

Chances are that if she were unaware that she pressed the Alert Button, she would hear the loud speaker box and be able to respond. If we weren’t able to communicate with her, our operator would call the home before dispatching paramedics.

Your mother has nothing to worry about. Accidentally pressing the button happens rarely. We do not mind dispatching in these circumstances and EMS personnel don’t mind either. They’d rather save a life than be sorry!

I hope this helps,

Nic

I am looking into this for my ailing Father. He is oxygen reliant/home bound and the power goes out at his home, which leaves him without a phone… he uses a cordless phone.

In the event of a power outage and his portable phone was out, would your system work for him regardless of where he was at in the house?

Thank you for your time!

Martha
San Diego , CA

Hi Martha,

Our medical alert has a 24 hour backup battery in case the power went out or the cord was accidentally unplugged. Even if your portable phone isn’t working because of the electricity being out, as long as the phone lines are still up, the unit will be able to access our monitoring center and get your father the help he needs.

I hope this helps,

Noah

If I order a Senior Safety medical alarm for my father and something breaks or malfunctions with the system, how can I get it fixed? Would I have to pay anything?

Thanks,

Glenn
Rosenburg, Oregon

Hi Glenn,

If there is a service issue with your medical alarm unit or pendant, we would easily take care of it by sending you out a replacement and there would be no charge at all to you. All service issues are covered when you sign up.

I hope this helps,

Noah

There are approximately 37 million people over the age of 65 living in the United States. This number is growing, thanks to increased life expectancies from medical advancements. Many seniors live independently which can pose many risks.

According to the Center for Disease Control and Prevention (CDC) the leading cause of injury and death among seniors is falls. Unfortunately many times a senior will fall and won’t be able to get the help they need. There are many ways to help prevent falls such as making sure there are no walking obstructions in the home or slick surfaces.

However, even the best prevention can’t help sometimes and that’s when having a medical alarm system can save your life. With a medical alarm, a senior can get the help they need simply by pushing their help button, either around their neck or wrist. And because this button is waterproof, they can wear the alarm at all times, including the shower or bath.

Nobody can completely prevent a fall sometimes, but you can have the piece of mind you need when you are protected by a medical alarm!

I’d like to get a medical alert for my home. I do have a land line but I only have one jack in the kitchen where I keep my cordless phone. Will I still be able to use my phone with the alert?

Lana
Greenbelt, MD

Hi Lana,

You definitely still use your phone with our medical alert. No second phone jack is required. All you need to do is plug the system into the phone jack and your phone can easily be plugged into our unit and will work perfectly.

I hope this helps,

Noah

This is to acknowledge how great this medical alert device has been for me and and my entire family. Knowing that my mom had immediate help if needed was such a comfort to all of us and enabled us to go about our daily business without a worry.

We strongly recommend this device to everyone who has a loved one at home who spends most of the day alone. I know that anyone can call home every few minutes to check-in on their loved one. Sometimes this is impossible to do so due to the work priorities or other pending business matters. What a relief this device is and has been!

My mom turned 100 years young and we now have a person with her at all times. This is the reason I am now returning this device. Even though she says she does not need anyone and insists on doing her own cooking and driving. Yes, she still cooks and drives her little 1982 Ford Fiesta to church everyday. She just renewed her drivers license last year and the officer stated that she drives better then some of the teenagers that he has tested!

Thank you a thousand times for your services.

Lino
Schertz, TX

I live in Ohio and my mother is in Arizona. What sort of information do I need to give when I order a medical life alarm for her? Do you need her medical information on line? Just trying to be prepared for when the time comes.

Terry
Columbus, OH

Hi Terry,

Ordering with us is easy. The most important information is your mother’s address and home phone number. We also need to know what type of phone line she has in the house: whether it’s DSL, Cable or a standard land line. Ask your mother what company provides her phone service; this information determines what equipment we will send you.

We will also ask you for your mother’s Date of Birth. You need to know whether she wants to have a necklace or wristband transmitter and what she wants to choose for our current free gift offer (an extra transmitter or a lockbox).

We provide decals for the Vial of Life Project with your order. This is a smart way for your mother to have her medical information in her home. That info could save her life so I hope she does this! We will not need to have her medical information in our office at any point though.

Quickly look over our order form online. The rest of the information that we will ask for can either be researched on our end or provided by you at a later date.

I hope this helps,

Nic

I’m thinking of ordering this soon. How much do you charge for shipping? How long does it take after ordering to get the system? Can I connect it immediately? Thank you.

Denise
Casper, WY

Hi Denise,

We ship to you free of charge through Priority Mail. This generally takes anywhere from 2 -3 days to get to you anywhere in America. If you need it sooner, we can overnight the system to you. But that involves a 45 dollar shipping and handling fee.

We take pride in getting out each order in the mail the same day it is received, no matter what it takes. And we know what that effort means to our new customers. Yes, you can connect your system as soon as you receive it. It’s easy to set up and you can test the medical alert right after to make sure that it’s working properly.

I hope this helps,

Nic

I have your medical alert service in my house. Can I use the alert button in any emergency situation? What if I have a fire and need you to contact fire rescue?

Carlos
Stillwater, OK

Hi Carlos,

We are a full-certified Medical Alert company. Although most of our clients use our service in medical emergencies, we will be able to get you help in any emergency situation. Anytime that you need help and cannot make it to a phone we want you to press your alert button.

In an emergency we would call your local EMS rescue number. For most areas, EMS and Fire rescue dispatch from the same call center. If they didn’t, they would immediately patch us through to the correct operator for your type of emergency. Rest assured, when you press your alert button, we will get you help.

I hope this helps,

Nic

I live down the street from our fire station. If I am having a life threatening emergency, is that who you would call if I press my help button?

Charles
Clearlake, California

Hi Charles,

If you pressed your button on your medical alarm and needed help to save your life, we would dispatch the local paramedics, the same people who would be sent if you called 911 from your phone life. It very well may be from your local fire station!

I hope this helps,

Noah

Many of the top diseases and conditions that are leading cause of death among 65+ adults are preventable with prevention and/or lifestyle changes.

So while a medical alarm can’t stop you from an unhealthy diet or a smoking addiction or lack of exercise, it can be the difference between life and death if certain conditions or diseases strike.

Let’s look at the top ten causes of death among Adults over the age of 65.

1. Heart Disease
2. Cancer
3. Stroke
4. Lung Diseases
5. Pneumonia
6. Diabetes
7. Accidents
8. Septicemia
9. Kidney Diseases
10. Alzheimers

Many of these diseases and conditions can lead to in home emergencies (heart attack, stroke, falls) where the individual may not be able to reach for the phone and dial for help.

Having a button available to push during any emergency which automatically calls for help can save valuable time and can be the difference in saving your life!

I would like to purchase your senior alarm for my mother but I am concerned about her accidentally setting off the alarm while she sleeps as she tends to get up a lot during the night.

I don’t want the paramedics to be dispatched if she’s not having an emergency.

Rachel
Richmond, VA

Hi Rachel,

Pressing the help button accidentally is not something we find to be a usual occurrence among our customers.

However, if she somehow did press the button by mistake, it would set off a loud tone on the speaker box, followed by an operator from our monitoring center coming over the box to ask if she’s having an emergency. The volume on the speaker box is set to a high level to ensure the voice covers the entire home.

At this point your mother would have an opportunity to say that it was a false alarm. Even if your mother didn’t hear the operator, they would still attempt to call her on the home phone before they dispatched any paramedics or called any contacts.

I hope this helps,

Noah

How long has your company been around? We want to make sure that we sign up with a good medic alert system that will be around for a while. My father still has many years ahead of him!

Jake
Castle Dale, UT

Hi Jake,

We have been around since 1996. We’re going on 15 years now and we’re going strong!

Despite a tough economy, business is great. We intentionally keep our prices low. We don’t think a medic alert system service should cost an arm and a leg, and our low prices and great service lead to a lot of happy customers. Don’t worry Jake, just like your father we will be around for many years to come!

I hope this helps,

Nic

I have an alert system from another company. I am unhappy with the service that I’m getting, but I signed a contract until the first of November. Do you have any tips to get out of this contract?

Howard
Concord, NC

Hi Howard,

Each company tends to be different. Unfortunately, I don’t have any advice for getting out of your contract. Some companies even require a death certificate in order to break a contract. First off, it’s important to find a medical alert company who does not require a time commitment in the first place.

Our alert service has no time commitments. Not only are you able to cancel at any time, but we prorate monthly. If you were to sign up for a year of our service and only use 6 months, you would get the unused months payment back.

Come November, make it your first priority to call every company that you are researching. This is a great way to get a feel for the quality of customer service that you will be getting as a customer. We’d love to hear from you then!

I hope this helps,

Nic

My daughter has been trying to convince me to get a medical alert because I live alone now that I am recently widowed.

I want to know why I can’t use my portable cell phone instead to alert the emergency services during an emergency where my life might be in danger.

Roz
Toms River, New Jersey

Hi Roz,

There are many advantages to having a medical alert device as opposed to a cell phone. In case of a life threatening emergency you may not be able to dial for help with your cell phone or it may not be reachable. And it can’t be used in the shower or bath. You also may not be able to speak.

With our medical alert system, all you would have to do is press a button that is worn around your neck or wrist and help would be on the way, whether you could speak or not. And the help pendant is waterproof so you could wear it all the time. The medical alert adds that extra piece of mind that could very well save your life!

How far does the Medical Alert necklace or wristband transmit? Would this work outside the home?

Norma
Fort Wayne, IN

Hi Norma,

Our system works well in up to a 3000 sq ft home. The pendant or wristband transmits around 400 feet away from the speaker box. Your system would work outside, but we wouldn’t be able to communicate with you over the speaker box. Luckily, that communication is secondary to us getting the signal from your Medical Alert necklace. We would get the signal that you need help and send paramedics to the house.

The best way to be sure of the range is to test the system out. When you get your system, you can do what we call a Pendant Distance Test. You’d walk to your mailbox, garage and through your yard and our system would beep, confirming that it is receiving a signal from that range.

I hope this helps,

Nic

Do I have to provide the dispatch number for EMS in our area? With your emergency response system can I request that they take me to the hospital of my choice if anything were to happen?

Cho
Brooklyn, NY

Hi Cho,

We research the appropriate dispatch number for you the same day that you order with us. We also call the dispatch number and speak with one of their operators to verify that they are the correct number for your address. We do this to make sure that everything goes as smoothly as possible if you were to have an emergency and use your emergency response system.

No. Unfortunately, you cannot request through us that the paramedics take you to a certain hospital. That is up to your local paramedics. Our main priority is to call emergency services quickly and get you help. The paramedics choose which hospital with your location and safety in mind, and we don’t want to get in the way of that.

I hope this helps,

Nic

What if I’m talking on the phone and have an emergency and then press my senior medical alert? Will it still be able to make the call to your monitoring center?

Jane
Reston, VA

Hi Jane,

If you press the help button while talking on the phone connected to the medical alert, the alert will automatically seize the line and connect to our monitoring center for help.

If you are using a different phone in the home that is not attached to the medical alert, then it won’t be able to call out unless the phone is hung up.

I hope this helps,

Noah

I just celebrated my 80th birthday yesterday and while I still get around on my own and consider myself independent, my family is worried about me living by myself and wants me to get an elderly medical alert but I am skeptical. What are the main reasons I should get one?

Ronald
El Cajon, CA

Hi Ronald,

First off, happy birthday! Getting a medical alert system can be a difficult decision for anyone and it’s understandable that you are skeptical. There are multiple reasons why this service could be a good choice for you.

There are times where you may not be able to reach a phone in an emergency to dial for help. Getting help at the press of a button at any time of the day or night can save your life.

An elderly medical alert can also give more independence to someone living alone. You can have the piece of mind to know that you will always be protected, even in the shower or on the porch. Of course giving piece of mind to your family and friends is an added benefit as well!

I hope this helps,

Noah

My mother is 75 and is in need of a fall alert system. She’s concerned about it going well with her wardrobe though. What color is the button?

Anna
Washington DC

Hi Anna,

Your mother can choose either a necklace or wristband for her alert button. The necklace is off-white on a plastic break-away chain. This type of chain is important just in case the necklace were to get caught on something if she were to fall. The wristband is black and resembles a wristwatch. Both buttons are 1 ½ inch tall by 1 ½ inch wide and are ¼ inch thick.

While our President, Roni, likes to joke with our customers that the buttons are a fashion statement, they’re so much more. A fall alert system is a smart way for your mother to stay living independently. I hope she realizes that and wears the button with pride!

I hope this helps,

Nic

To Jeff Miller,

I wanted to write a thank you note for everyone involved in saving my mother’s life. If not for your company and the quick response of the fire and police departments, my mother would have bled to death. She remembered to press the button on her necklace when she fell in the kitchen on Monday morning and hit her head on the table. I was at work, and if she had not pressed the help button, she would have laid there until I got home 9 hours later. I cannot thank you all enough. My mother is 92 years old and going for 100! We are both very appreciative, and she will always wear her necklace next to her heart with pride.

Thank you again,

Robbie
Maricopa, AZ

I’m interested in a senior medical alert for my husband who is prone to falling but I’m afraid of getting locked into a long term commitment like some companies require. Do you have long term contracts?

Sarah
Ashland, OR

Hi Sarah,

You sign a liability agreement but there are absolutely no time commitments. You may cancel at any time, and there is also a 30 day money back guarantee.

I hope this helps,

Noah

If you do a simple internet search for an elderly medical alarm, you’ll immediately realize how many different choices that are available. I talk to people every day who are confused and frustrated trying to make a decision for themselves or their loved ones. And I understand how daunting the process can be. How exactly does one decide on which company is the best?

In the end it’s a personal decision but here are some things you should look out when you are comparing companies:

Commitment/Contracts - Does the company ask you to sign a long term contract where you are committed to a certain time frame for service? You should be able to find a company that doesn’t ask for a commitment and will allow you to cancel at any time.

Sales Pressure - When you talk to a certain company do you feel pressured to buy? It’s a difficult and potentially life saving purchase to begin with, you shouldn’t have to deal with someone trying to pressure you into a sale.

Fees - Does the company charge an “installation” or “setup” fee? Do they charge you for postage to send the unit out? Do they charge you if you need to change your address or need a replacement unit or pendant for a service or low battery issue? Make sure you are not paying any hidden fees.

Company History - There are new companies popping up each day but only a select few have been around for a decade or more. Do some research into when the company started. A good way is to check them out on the Better Business Bureau website. You can also do a search on the internet for complaints of the company.

Monitoring Center - Does the monitoring center have UL Listing, or FM certification, or are they Department of Defense cleared? We feel the most important approval is UL Listing. How are the operators trained?

These are great questions to start during your search for a medical alarm company. Feel free to browse through Senior Safety’s website and don’t hesitate to pick up the phone and talk to us.

We’d love to hear from you!

I am worried about my grandfather who lives alone and recently suffered a stroke. He always locks his doors. If she should press his alert button, how will the EMS get into the house without breaking the door down?

Tim
Clearwater, FL

Hi Tim,

If your grandfather presses his medical alarm button and the paramedics are dispatched, they will force entry into the home if the doors are locked for his safety. Of course this can waste valuable time in an emergency and be extremely costly to fix after.

This is why we recommend using a lock box with our service. With a lock box you can store a secure key and if our monitoring center dispatches the paramedics we would tell them the location and combination of that lock box.

We do offer a lock box as a free gift with each order and I highly recommend it!

I hope this helps,

Noah

I live in a rural town outside Akron in Ohio. I also have a friend who needs an alert that lives in Missouri.

What areas of the country does your medical alert service cover?

Debbie
Greensburg, OH

Hi Debbie,

The American Senior Safety Agency cover the entire United States, including Alaska and Hawaii! As long as you have a phone line, you can be protected by our medical alarm.

I hope this helps,

Noah

Does the call center test the elder monitor system weekly/monthly to ensure the system is working?

Erin
Harrisonville, MO

Hi Erin,

Our monitoring center does a weekly test on their end. However, that test can only tell us so much. We recommend that our customers (or their family) test the elder monitor system monthly to ensure that it’s working properly in the case of an emergency. This also helps to make our customers comfortable with pushing their help button and using the equipment.

I hope this helps,

Nic

You have an option for an extra help button with the order. What would be the reason for needing an extra help button?

Mona
Golden Valley, MN

Hi Mona,

When you order with us you do get a free gift. You can choose either the extra help button or a lockbox.

Choosing the extra help button comes in handy for people who may need a spare. You may be forgetful and misplace the transmitter. Or maybe you have two people in the household that will be using our service. If you were to lose your help button down the road, there would be a one-time $35 fee to replace it. This fee covers both the shipping and handling of the transmitter and the cost of the lost equipment. Having the extra transmitter prevents that situation from happening.

Unless you already have a plan in place for how paramedics would get into your home (a hide-a-key or a key under the mat), I usually recommend choosing the lockbox. You would have your key locked inside there, and, at the time of dispatch, we would give the combination and location of your lockbox to the paramedics. Having a plan in place like this is smart. Otherwise, the paramedics would rely on one of your first responders meeting them at your house with a key, or they’d have to break down a door.

Depending on your situation, either choice could come in handy!
I hope this helps,

Nic

Working at the American Senior Safety Agency, I’m often asked why a healthy senior would need a medical alarm, especially someone who has no history of major medical issues or falling.

My answer is always simple.  A medical alarm is about safety.  Unfortunately some people wait to set up an alert system once they have had a serious medical scare or fall and couldn’t get the help they need.

In 2007, the National Safety Council stated that “more than more than 21,700 Americans died as a result of falls and more than 7.9 million were injured by a fall including over 1.8 million older adults who had a fall-related injury that resulted in an emergency room visit. Falls are the leading cause of injury-related deaths among older adults 73 and older and the second leading cause of death from ages 60-72.”

There are many things you can do as a senior to help prevent a fall including staying healthy and fit to maintain balance, removing hazards from the home, securing cords and small rugs and making sure outside walking areas are well lit.

But even the best prevention in the world sometimes can’t prevent a fall. And that’s where a medical alarm comes in. If you should fall, help is just the press of a button away. And pressing that button could save your life.

In the end, that’s the best reason I can think of for someone to have one.

My mother is in the early stages of Alzheimer’s, and she needs a medical alert. Do you think she’d be able to press the Alert Button in an emergency? I’m worried about this but don’t think we have many other options right now.

Thomas
Glenwood Springs, CO

Hi Thomas,

My heart goes out to your family. It can be a big challenge when a loved one has Alzheimer’s. Whether she is capable of pressing the button usually varies from individual to individual. Of course, we do have other customers who have Alzheimer’s who are able to use the system properly. If you decide to order the alert button, I’d suggest trying to work the system into her routine quickly. Regular testing will help her to feel comfortable with the system and will help build the habit of pressing the button if she needs help.

Eventually, your mother will need more care than our service is able to provide. It’s important for you to be able to realize when that time comes and address that need.

I hope this helps,

Nic

If we purchase your senior medic alert for my mother will it work if if she passes out and cannot respond to push a button?

Debbie
Bartlesville, OK

Hi Debbie,

The medical alarm will not work if your mother cannot press the button to alert our monitoring center. However, we have found that most people before passing out start to have a funny feeling and if they do, that’s the time to press the button.

As long as they press it once, we’ll be able to send help, even if they are unconscious afterward and can’t respond.

I hope this helps,

Noah

I’m considering your senior medical alert for my mother who lives alone.

I’m concerned because she has many medications and medical issues that would be necessary for the paramedics to know before treating her in any emergency. Does your system cover this information?

Mya
Springfield, OH

Hi Mya,

The American Senior Safety agency sponsors a charity called The Vial of Life Project. The Vial of Life is designed to speak for your loved one when they can’t speak for themselves during a medical emergency.

The Vial of Life is two UV coated decals, one that goes on the front door alerting emergency personal that another decal is on the refrigerator door. There a plastic baggy is attached to the other decal. Inside the baggy is the Vial of Life form, where you fill out all your medical information. You can also include a picture, insurance info, or any other information you feel is important.

A Vial of Life kit is included with each medical alarm order. It saves time and lives during any emergency and can give you and your loved one great piece of mind!

I hope this helps,

Noah

I live in a two story house. I live upstairs and my daughter lives downstairs but we only have an exterior connecting door. Could your alert system for elderly work for us if she had the extra pendant? The square footage of both is less than 2000 sq ft. I don’t think we can both afford a separate alert system. Thanks.

Luanne
Meridian, ID

Hi Luanne,

Your living situation is unique, but our alert system for elderly will still work for both you and your daughter. Our speaker box is extremely loud and has a sensitive microphone. We have many clients who live in two story homes and can hear us accurately from both stories. In the case that you cannot hear us, rest assured that we will get the signal from your alert button and we will get you the help that you need.

As for the location of the speaker box: it has to plug into a wall phone jack and an electrical outlet. Ideally, you could find a spot for it that is towards the center of the house. Either floor would work fine for this.

While our $24.95 monthly cost will cover both of you, we would need to get you an extra pendant for your daughter. Luckily, we do have a free gift offer with your order and an extra pendant is one of the options.

I hope this helps,

Nic

I’d like to order a medical alert pendant for my grandmother who lives alone in another state and recently had a fall that scared us both. What information would I need to set up the order and send it to her as soon as possible?

Rachel
Haverton, PA

Hi Rachel,

To set up an order all we need is some basic information about your grandmother (address, phone number, what type of phone system she has) and the initial billing info. If you have the list of emergency contacts available we can take that information as well at the time of order, otherwise it’s easy to fill out once we send the medical alarm.

You can order online or over the phone. You can pay with any major credit card or with a check online or over the phone. It’s a quick and easy process… As soon as we get your order, we’ll ship out the medical alarm the same day!

I hope this helps,

Noah

Are there any senior medical alarm companies that can operate either through a “Magic Jack” internet line, complete with separate phone number, or a cell phone line?

I very much am in need of your service, but do not have access to a land line.

Please help!

Rich
Millington, MI

Hi Rich,

We have had some luck with bundled cable packages, although certain systems like AT&T’s U-verse, are not compatible at this time with any senior medical alarm. We would be afraid for your safety with Magic Jack…and a cell phone definitely won’t work.

You might consider ordering a plain old telephone line, no long distance necessary…that would be your best and safest bet.

I hope this helps,

Noah