Dear Jeff,

My aunt, Marion is a client.

She has been, or was, testing the unit daily, so it gets a lot of use.

She has also had two instances of needing help.

My question concerns battery life of the pendant transmitter of the medical alert.  Is it user replaceable?
Obviously, the life depends on the usage, but what is the range?  Is there a “low battery” warning?

Dennis
St. Paul, MN

Hi Dennis,

Your Aunt Marion is doing exactly as she should. Testing our medical alarm is very important to ensure her safety.

The range of the pendant needs to be range tested at her location.

The battery is not replaceable in the pendant transmitter. It will notify us if its battery is running low.

The average life of the pendant battery is a good 3-5 years.

Jeff