Your Question:

How would your device connect to our existing ClearWire IP phone system? I would presume in a splinter at the back of the so-called ClearWire voice box?

I can see from your website discussions that there is some unreliability with connecting to IP phone systems that must be accepted, but am I correct that the degree of unreliability is fairly small?  In other words, no systems is 100 effective.

Robert

Marietta, GA

Hi Robert,

You are correct in that no medical alarm system is 100% reliable ever…we’ve had Space Shuttles explode and nuclear submarines sink…indeed they must be the highest engineered items we have ever made.

That being said your presumption is correct. What you would have to do is have a receptacle in your ClearWire system that would accept a typical male phone cord. The problem that occurs with most VOIP systems is more frequently failure of the medical alert system to be able to speak voice-to-voice but we almost always receive the signal and are able to dispatch 911 rescue. That’s because some of the IP packets do not arrive in the order required (or not at all) therefore making the voice part more difficult.

We use VOIP in our remote offices and at times we can’t speak to each other. The worst situation with the VOIP systems are that if you lose your internet, not only have you lost it but you have lost your phone system.

To date we have identified to IP carriers that simply can’t be made to work…I suspect this is because of the poor quality noise level. These systems are BrightHouse and AT&T U-Verse and ClearWire I’m sorry to say.

I hope this helps,

Jeff

Thanks; very helpful.  Happy Thanksgiving, even though you are working, much to my surprise.

Robert