As we head into the holiday season the probability of winter storms increase all across the country.  Growing up in Orange, Connecticut I remember waking up in the winter months and looking outside at a fresh blanket of snow on the ground.  Sometimes the storm would be harsh enough to knock out the electrical power for hours.  Those who use  medical alarm systems may be concerned about a storm related power outage interrupting service.

Our alarm systems are designed to work even in such a circumstance.  Each system has a built in backup battery that lasts for around twenty hours after the loss of power.  Once the power is cut off and the battery kicks in, we will receive a signal in our monitoring center and contact you to ensure the system is plugged in properly and working.  I spend a good part of my work day calling customers across the country to make sure there medical alarms are connected.

It’s always a pleasure to talk to gratified customers who truly appreciate the personal service…we take pride in the quality of our service to the elderly…and I truly smile at how surprised our clients are when they receive our calls.

It’s the best part of my day.

Noah