Well let’s see…

1. We’re the good guys

2. I helped pioneer the elderly medical alarm industry in 1980.

3. In my first 15 years in the medical alarm industry I manufactured our equipment, wrote monitoring center software, and I care.

4. My people are very well trained, I look for people who have great customer care training…this comes in very handy when our clients or employees are having a difficult time.

5. My president Roni has her Master’s in the Hearing impaired.

6. I have a degree in Psychology.

7. We approach this business from a caring perspective, let alone a knowledgeable perspective.

8. If we need to, we will often spend an hour or more to help an elderly client understand how to rectify their situation, if we can’t, we’ll notify the family and solicit their help.

9. Our monitoring center is in Orange County, CA and is redundantly backed up in Arlington, Texas with the same data should an earthquake or other disaster try to throw us off line.

10. Our monitoring center is one of a very few monitoring centers that are UL Listed, FM approved, and Department of Defense approved…which means we can monitor not only you, but Defense installations, and large building fire systems.

We are prepared to serve and care about our clients, I have long ago earned enough money to retire, I stay in this business because I care, as do all of my staff. Earning another $24.95 per month is not important to me, what matters is doing the right thing.

Our motto and guiding principles are…do no harm, be ethical, and have a system I would be proud to use for my mother.

The best thing I can tell you about selecting your medical alarm service is, whomever you choose, take your time, talk to them, see who is a salesperson and who makes you feel good.