I’m often asked by potential customers about what kind of customer service we provide. Here at American Senior Safety Agency we don’t necessarily do things like the other companies.

Casey, my co-worker from New Orleans, just got off the phone with a daughter from San Francisco, CA inquiring about our medical alarm service for her mother who lives alone 100 miles from her just outside Sacramento. Casey spent almost an hour on the phone with her, detailing step by step the specifics of how our medical alarm system works and answering all of her concerns.

It’s that kind of personal call that we take pride in each and every day when we come to work.

I can’t speak for other companies, but our CEO Jeff Miller spends most of his day on his computer personally answering each and every email sent his way. Whether it is a potential or current customer who is sending him an “Ask Jeff” question from our website, you can hear him chuckle as he answers people with his unique personal touch. I can tell from his big smile after each email that he really is doing something he loves.

This is one of the reasons why I enjoy coming to work everyday. Jeff’s warm, caring personality is contagious.

Noah