Last week I spoke with our customer, Edie, from the San Diego area. She had an unusual question for me. Edie adopted a cat that is 8 months old. The kitten is pretty wild, and she was concerned that he may mistakenly unplug her medical alarm system while playing behind her nightstand.

My first recommendation to Edie was to tape the console’s electrical cord to the wall. This can be done with any type of tape, and goes a long way to ensure that the plug isn’t disconnected unless you want or need it to be. In fact, this is a smart idea for all of our customers.

While Edie knew that the speaker box has a back up battery, she didn’t know that- if her kitten were to knock the Medical Alarms electrical plug out of the outlet- it would transmit a low battery signal back to us. We take care of these low battery calls every day, and try our best to make sure that everyone’s system is plugged in and working. So don’t stress Edie. Your time is better spent worrying about him clawing the couch!

Also, our office mascot, Spooky the cat, says hi!

I hope this helps,

Nic

I’m shopping around for my mother and feel overwhelmed by all the different choices.  What are the differences in medical alert systems equipment?

Debra
San Francisco, CA

Hi Debra,

The basic equipment that you receive when you order a medical alert system is very similar, no matter which medical alert company you choose.  You will receive a base unit (speaker box) which plugs into the wall and phone jack and a help button transmitter (necklace or wristband.)

The main difference you want to look out for is if the transmitter is water resistant or waterproof.  Water resistant transmitters are not designed to be used in the shower or bath, while waterproof transmitters are.  We highly recommend a waterproof transmitter because many falls and accidents can take place in the bathroom and if the user has to take off their transmitter each time they take a shower or bath, they may forget to put it back on after.   The Senior Safety medical alert system comes with a waterproof transmitter.

In the end, the equipment to most medical alert systems are similar.  Your decision should come down to which company makes you feel the most comfortable protecting your loved ones.  We recommend shopping around and getting that feel for each company and then making a decision you feel good about.

I hope this helps,

Noah

I spoke to a woman a few weeks ago from Pittsburgh who was concerned about her mother, who lives alone, one hundred miles away.  Her mother had just celebrated her ninety-fifth birthday (congrats!) and while her mother had been completely independent for many years, she was starting to have trouble getting around on her own.

I spoke to her about our Get Help Now medical alarm and how it can be a great piece of mind, not just for her mother, but also for herself.  She ordered our medical alert service and called me back today to thank me.

Her mother had just used the help button the previous night after she had a bad fall and couldn’t get up.  The local paramedics arrived at the home within minutes and she got the help she needed.  The medical alarm had saved her life.

We hope your loved ones never have to use our medical alarm.  But in case they do, it can save their life.