We pride ourselves on communicating in “Oh” so many ways!
Call Us: 1-888-473-2800
We provide customer service and technical support from our Los Angeles office located in Culver City. Our 24/7 redundant monitoring centers is staffed and run independently of our business operations in order to respond quicker to incoming emergency calls.
During a medical emergency, all you have to do is press your button to reach an EMD trained operator. For all other questions, technical support or customer service please see below:
Senior Safety’s Customer Service Office
Saturday – 7 AM to 3 PM PST
Please mail billing or other correspondence to:
Get Help Now, Inc.
4712 Admiralty Way, #229
Marina del Rey, CA 90292
Refer a Friend
If you are currently a Senior Safety customer and you refer a friend or family member, you will receive a free month of service when they sign up! Call us for more information…
Cancellations and Returns
With Senior Safety, you are free to cancel at anytime! Simply give us a call and a representative will give you complete instructions on returning your equipment.
Frequently Asked Questions
We get a lot of questions about our service and how it works. Still scratching your head after reviewing our site? Your question may already be answered on our FAQs page.
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