Communication is Important to Us

We pride ourselves on communicating in “Oh” so many ways!

Contact Senior Safety

Call Us: 1-888-473-2800


We provide customer service and technical support from our Los Angeles office located in Culver City. Our 24/7 redundant monitoring centers is staffed and run independently of our business operations in order to respond quicker to incoming emergency calls.

During a medical emergency, all you have to do is press your  button to reach an EMD trained operator. For all other questions, technical support or customer service please see below:

Senior Safety’s Customer Service Office

Monday – Friday 6 AM to 5 PM PST
Saturday – 7 AM to 3 PM PST
Closed on Sunday
Call 1-888-473-2800

Please mail billing or other correspondence to:

Get Help Now, Inc.
4712 Admiralty Way, #229
Marina del Rey, CA 90292

Refer a Friend

If you are currently a Senior Safety customer and you refer a friend or family member, you will receive a free month of service when they sign up! Call us for more information…

Cancellations and Returns

With Senior Safety, you are free to cancel at anytime! Simply give us a call and a representative will give you complete instructions on returning your equipment.

Frequently Asked Questions

We get a lot of questions about our service and how it works. Still scratching your head after reviewing our site? Your question may already be answered on our FAQs page.

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