Lockbox for your key
If your door is locked during an emergency, your local paramedics may have to break it down to get you help. That's why we recommend having a lockbox or hidden key to all our customers. When our operators dispatch to you, they'll give the first responders your lockbox location & code. That way, they can get in quickly & safely and help you out! Prevent property damage with the lockbox – the most secure way to have an extra key handy for paramedics.
FREE w/ Promo Code: LOCK
Promo available with Quarterly & Annual plans only
Limit 1 Promo Code Per Order
- Shackle width — 7/32″
- Shackle width with protective cover; 7/16″
- Height — 1-5/8″
- Width — 1-3/8″
- Body Width; 2-1/2″
- Height (shackle & body); 5-1/2″
- Key Compartment; 1-3/8″
- Height Width (fits up to 5 keys); 9/16″
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Your Order Comes With:
That’s right! New Senior Safety customers can receive one free gift when they choose a Quarterly or Annual medical alert plan. Choose between:
1) Lockbox – $45 Value – Allow First Responders to gain access into your home without having to break your door or windows.
2) **$25 Visa Gift Card – Receive a Gift Card to buy groceries, gas, or gifts! [Learn More]
Free Vial Of Life Kit
During an emergency, you may not be able to speak, but the paramedics need to know what medications you are on. The Vial of Life is designed to speak for you when you can’t speak for yourself. Keeping an updated Vial of Life form listing your medications and medical history helps the paramedics treat you properly.
When you order a Quarterly or Annual plan, your Priority Mail shipping is free. This generally takes 2 to 4 days to arrive. Standard Shipping is $9.95 and takes 7 – 10 days to deliver. Overnight shipping is available Monday through Thursday until 3PM at an additional cost of $45.00. To overnight your Senior Safety system for Saturday Delivery (Thursday 3PM – Friday 3PM) the additional cost is $55.00. Overnight orders placed over the weekend ship on Monday.
Common Questions about Emergency Alert Buttons…
Can I wear my alert button in the shower?
For customers who choose our Advanced or Cellular Systems: Yes! Whether you’re using a standard alert button or a fall detection button, your emergency alert button is waterproof & should be worn in the shower or bath.
For customers who choose our SentryTalk System: Because of the speaker inside your Two Way Alert Button, it should not be worn in the shower or bath. Each SentryTalk order will also come with (1) Waterproof Alert Button which is specifically for use while bathing! We also offer the Shower Button which sticks to the wall of your shower and allows you to communicate with an operator through it during a emergency.
I accidentally pressed my button! What should I do?
Accidentally pressing your button is not a problem. Just wait a number of seconds for the operator to connect with you over the speaker. When they ask if everything’s ok, just tell them that you’re fine and you didn’t mean to press your button. We don’t charge you for pressing your help button. Even with false alarms, our operators are here and ready to help out. It’s all part of the job!
I think someone’s inside my house… Can I press my button?
While our service is mostly used for medical emergencies, we are able to dispatch Fire or Police responders to your address as well. Just tell the operator what type of help you need. In this case, we’d call 911 to send a patrol car to your address for extra security.
I forgot when I last pressed my button to test…
We encourage you to test your emergency alert button once a month. All you have to do is press the button and tell the operator that you’re testing. It’s ok to test more frequently. If you can’t remember when you last tested, just press your button & test today!
I forgot something so I pressed the button…
If you ever need help, we’re here for you. In this case, we could contact your friends, family or anyone on your list of contacts to come over & help.