30 Day Money Back Guarantee
New customers can receive one free gift plus free shipping when choosing a Quarterly or Annual plan.
Free Priority Shipping
When you choose a Quarterly or Annual medical alert plan!
Each Medical Alert Works A Bit Differently
What does each system cover? Does it automatically activate during a fall? Where is the speaker located? These aspects of your medical alert coverage depend on which system you choose. Call 1-888-473-2800 to speak with the Senior Safety team about what you’re looking for in a medical alert system.
Easy Setup & Great Customer Support!
Our systems are quick & easy to plug in, but we know that setting up equipment like this is not everyone’s strong suit. Our Senior Safety Team helps many seniors & their families set up new systems over the phone & we will happily walk you through plugging things in as well. Once it’s set up, you’ll run a simple test. When you reach an operator, you know that everything is working & ready for use!
While all of our in-home systems are easy to set up, the No Landline Home Alert System “takes the cake” as easiest. Simply plug in the power cord & you’re done. This one step setup is why we refer to the No Landline Home Alert as our EZ Alert. Great for anyone who doesn’t want to fuss with phone cords or doesn’t have a landline telephone service.
Frequently Asked Questions
About Our Costs and Services
Will my monthly fee go up?
Nope! That’s one reason why so many of our customers stick with us over the years. When you order with Senior Safety, it’s a guarantee that your price will never go up.
Are there any equipment fees on top of the monthly service?
Let’s face it, no one likes fees. They’re annoying and can be hard to get rid of. So when it comes to our service, we proudly stand by by our No Added Fee Guarantee. The price we quote is the price you pay with no added equipment or activation fees. Many shoppers choose our on-the-go Mobile-Go Alert because we don’t require an equipment or activation fee up front.
Do you offer a discount for paying in advance?
Good news: Every plan is discounted, not just our annual plan! Our average month-to-month cost is lower than what most other companies charge you when making you pay for a year up front. Another piece of good news is if you elect to pay in advance but need to cancel, you’ll receive a refund for any months that go unused. You can’t beat this!
Can I change plans if I need to in the future?
You can change your medical alert system and plan at any time. In fact, many of our customers have ditched their landlines after learning that we offer a Home Alert System that doesn’t require a home phone. Switching systems is quick and easy!
Does it cost more per month for two people living in the same home?
Our Home Alert System can be used by more than one person inside the same home. For no added costs per month! The Mobile-Go Alert will require two individual plans. Which would mean two times the cost of the service. Bundling the Home Alert with The Mobile-Go can be ordered by phone and is offered at a greater discounted rate.
Will I get a refund if I cancel?
Yes, we offer two different methods of refunds. First is our 30 Day Money Back Guarantee. Which means that if you order and return the system within 30 days, you will receive a refund for the month or months of service that you ordered. Our second method of refunds will refund customers who pay for the service in advance but need to cancel before their term is up. Those customer receive a refund for any months that go unused when the service is cancelled.
What comes with my order?
The home alert system comes with a base unit and (1) wearable help button. You can choose between a necklace or wristband when ordering. Your order will also come with a Vial of Life kit where you can provide Life saving information for first responders to have on hand in the event that you need to help. Additional accessories, like extra help buttons and lockboxes are available for purchase and can be included with your order.
Buttons & Accessories
Help paramedics gain entry to your home without breaking a door!
Place wall buttons in the bedroom & bathroom for extra protection.
Customize your Senior Safety service to best fit you with extra help buttons & more…
***As a Special Sign-up Bonus, new customers can receive a $25.00 Visa Gift Card that works virtually anywhere inside the United States! This is our Way of saying “Thank You” to those who put their trust in Senior Safety. Here’s How it Works:
1) Sign up on any of Senior Safety’s quarterly or annual medical alert plans.
2) Keep your service for just 30 days and send in your Senior Safety rebate card.
3) We’ll send your $25 Gift Card to you by mail!
* Life Alert ® is a registered trademark of Life Alert Emergency Response, Inc.
** Philips Lifeline ® is a registered trademark of Koninklijke Philips N.V.