In the medical alert systems community there are considered to be three different levels of service available. A basic understanding of these levels of service will help you make the right decision for you and your loved one.
In our opinion the right level of service for ninety-eight percent of those seeking the best medical alert systems available would be the Reliable and Affordable level of medical alert companies. These are good companies with great customer service that do everything a Full Service company does with one exception. They don’t send a representative to your home to sell you or plug in the system. These days plugging in medical alert systems is easy, just plug the base unit into a wall outlet and a phone jack. Then you press your button and test the system. The whole process of plugging in a system and testing it takes approximately ten minutes. Unless you really need the help plugging it in, why pay the high price of a full service company?
American Senior Safety Agency is the best of the Reliable and Affordable companies. Now to be honest here, we are prejudiced :) What makes Senior Safety the best starts with our CEO Jeff Miller’s 30 years of experience which includes writing the monitoring software he used in his first monitoring centers, manufacturing the equipment and being one of the pioneers of the medical alarm industry in January 1981. Our clients benefit from Jeff’s wisdom.
Some of the biggest companies in the medical alert industry will be more than happy to send a salesperson to your home or someone to plug in the medical alarm systems. There are several good medical alarm companies out there like this. You'll probably find that while these are nice added bonuses, they can quickly add up in the price that you pay. They tend to cost between $39 per month and $62 per month. To be honest these are good companies too but they must charge more to pay for their vast amount of television advertising as well as the cost of salesperson and installers. If you feel the need for a Full Service company we would recommend trying the two biggest companies *Lifeline and *Life Alert.
There are a lot of companies out there. Some are new and or not well established. Some medical alert systems are sold without a monitoring service to assess and respond to your situation. Call everyone that you are considering signing up with and ask questions… You will get a great "gut feel" of the sort of company that you are dealing with immediately…
Regardless of whose medical alert systems you choose, you are making a good decision to protect you or your loved one with a quality medical alarm. The peace of mind is well worth it.
Life Alert medical alert systems are often compared to the Senior Safety medical alerts. Life Alert cost varies starting at $29.95 per month for its most basic program which requires a 3 year contract; you can also add more features and pay a lot more money per month. Senior Safety is $24.95 per month with no long term contracts you can cancel at anytime. Most people consider Senior Safety one of the best Life Alert alternatives.
We just love when people call us back to order after conducting reviews and comparisons of all medical alert systems telling us American Senior Safety Agency is their choice because they think we are the best. And everyone loves our prices! We are considered life alerts best alternative by hospitals and doctors.
We take great pride in our Customer Service (truly the most important part of any monitoring service), often we spend more than an hour helping our clients out over the phone… we take all the time they need. It's clear to us that as age creeps up on us, sometimes we need a little more caring help… someone to listen to you.
If you are curious about any company's record or other alternatives, we suggest typing their name and "complaints" into Google… like "Senior Safety Complaints," "Life Alert Complaints," etc.
Life Alerts equipment seems to be fine but their 3 year contract that must be cancelled 6 months before its end date or be continued for an addition year is cumbersome for seniors or anyone else making Life Alert Systems for seniors a poor option due to their long term contract.
Jeff Miller, our CEO has 30 plus years of experience and was a pioneer of the medical alarm industry back in 1981. Over the years Jeff has managed over 45,000 medical alarm clients successfully. Jeff speaks from his heart and treats his clients, their families and his employees with caring and love. Watch his video below about "Comparing Medical Alert Systems", you will see what we mean and you will get some great tips for choosing the right medical alarm company.
Listed in *AARP®'s "My Generation" Magazine as a resource for Personal Alarms in 2002
Rated A+ by the Better Business Bureau, with no complaints
Service available nationwide
No Time Commitments- cancel your service at any time
No equipment to buy
No additional charge to monitor spouse
No activation, set-up, or cancellation fees
Medical alert systems are our only business
Highly trained, US-based operators available 24 hours a day, 7 days a week
Two redundant UL-listed monitoring centers located in California and Texas
No high-pressure sales tactics. We want you to choose the right medical alert for you
30-day, risk-free return policy
30 Days Free Monitoring!
Emergency Help at a Moment's Notice
When an elderly person finds them self in an awkward or dangerous situation having a medical alarm help button in their home to push is important to their safety. Good medical alert systems will get them help when they need it most, when they have an emergency and can't reach the phone for help…
Super-sensitive microphone allows you to communicate with our operators in a normal, relaxed voice
Powerful speaker allows you to hear us throughout
most of your home
24-hour backup battery in case of power outage
Automatic notification if base station or help button battery is low
Easy 5 minute plug in – follow simple instructions
and then test the medical alarm button!
Your choice of a necklace or wristband help button
Waterproof—wear yours in the shower or tub
Works 300 - 400 ft away from Medical Alarm Speaker Box
Lockbox for your key.
Extra necklace or wristband if there are
two people on the account.
$10 credit towards your next bill.
If you are having an emergency, just push your necklace or wristband help button.
With the press of the button, you've activated the medical alarm. In most cases it only takes 20-30 seconds to connect you to an operator.
No matter the time or day, a trained Senior Safety operator will answer your call, access your profile, and help you assess the situation.
After talking to you, our operator will contact a neighbor, family member, or emergency services based on your specific needs, and stay on the line with you, if possible, until help arrives.
Read their Medical Alert Reviews
"I'd like to take a moment to commend one of your employees, Casey… Casey was very patient and took me through step by step of what to plug in where… My mother is 89 and lives alone. Your service is vital to her staying in her home with some level of independence.
Casey is an example of a caring, knowledgeable and patient customer service representative. He portrayed your company in a very positive manner. I hope you are proud to employ (and reward) such a wonderful person."