It’s important when searching for a system for your senior loved one to research beyond the names you see on the TV or in magazines. While that advertising money might mean that they are one of the largest providers, it does not automatically make them the best fit for your mom’s situation. Nowadays, everyone has heard of Life Alert. They are a household name like Kleenex or Coke, and Life Alert for medical alert systems. Life Alert’s medical alerts are often compared to Senior Safety’s medical alert systems. Life Alert cost varies starting at $29.95 per month for the basic program that requires a 3 year contract; you can also add more features to your order as needed and pay more monthly… Our cost for our advanced system is $28 per month $19 per month with no long term contracts. Plus, you can cancel at anytime! Most people consider our Senior Safety service to be one of the best alternatives to a Life Alert System.
We take great pride in our caring Customer Service (truly the most important part of any senior monitoring service). Often we spend more than an hour helping our clients out over the phone… we take all the time they need. It’s clear to us that as age creeps up on us, sometimes we need a little more caring help… someone to listen to you. But don’t take it from me, if you are curious about any company’s record (including our own!), we suggest typing their name and “complaints” into Google… like “Senior Safety Complaints,” “Life Alert Complaints,” etc.
While Life Alert provides good equipment and monitoring, their 3 year contract is cumbersome and unnecessary for most seniors’ situations. Considering the number of solid alternatives available, I’d recommend researching a good amount before signing up for ANY medical alert service.
* Life Alert ® is a registered trademark of Life Alert Emergency Response, Inc.