“We didn’t need you a lot over the years, but when we did you were there!
Peace of mind is your best ‘product’.”
We have such wonderful customers, and we love hearing what they think about our service. Laura’s experience speaks to a larger point that I’d like to share today. Like any product, having accurate expectations when you sign up for our GET HELP NOW service or any medical alert is important. Most seniors do not use their medical alert button to get help any more than once or twice a year, but, when they do, that little button they wear can save their life. Like all companies in this industry, we’ve previously had customers cancel because their parent hadn’t yet had an emergency where they needed the service. As you probably already know, that logic just doesn’t work…
It’s important to value the reliability of a medical alert service over how often your loved one uses their button. These systems are there for those “once in a blue moon” emergency situations. We’re so happy to reliably be there for our customers, and we know our systems are crucial to their long-term success.
Laura has really hit the nail on the head here! No matter what type of system you’re looking for, our medical alerts truly are about the great Peace of Mind that they provide.
To learn more about our GET HELP NOW service, read more customer reviews here.